At Zoezi Sport, each piece is created with intention and care. Because of the nature of our collections and limited production, we kindly ask that you review the details below before completing your purchase.

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Returns

We accept returns within 7 days of delivery.

To be eligible, items must be:

• Unworn, unused, and in original condition

• Returned in original packaging

• Accompanied by a receipt or proof of purchase

Returns requested after 7 days from delivery are not accepted.

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Store Credit

At this time, we do not offer refunds.

Approved returns will be issued store credit for the value of the item (excluding shipping). Store credit is delivered electronically and does not expire.

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Exchanges

We are happy to offer exchanges for size or style, based on availability.

To qualify for an exchange:

• The item must be unworn and unused

• The request must be submitted within 7 days of delivery

If your requested item is unavailable, store credit will be issued instead.

To begin an exchange, please email info@zoezisport.com.

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Final Sale Items

The following items are considered final sale and are not eligible for return or exchange:

• Sale or discounted items

• Gift cards

• Digital or downloadable products

• Intimate or sanitary items

• Health and personal care products

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we’ll take care of it promptly.

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Return Shipping

Returns should be sent to:

Zoezi Sport, Inc

• Return shipping costs are the responsibility of the customer

• Shipping fees are non-refundable

• We recommend using a trackable shipping service or shipping insurance for added peace of mind

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Contact

Questions or concerns? We’re here to help.

Email: info@zoezisport.com

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Returns & Exchanges FAQ

How long do I have to return an item?
You may request a return or exchange within 7 days of delivery.

Do you offer refunds?
We do not offer refunds at this time. Approved returns are issued as store credit.

Can I exchange for a different size or style?
Yes, exchanges are available within 7 days, subject to item availability.

What condition must items be in?
Items must be unworn, unused, and returned in their original packaging.

Are sale items returnable?
No. Sale and discounted items are final sale.

Who pays for return shipping?

For U.S. orders, we will provide a return shipping label upon approval of your return request.

For international orders, customers are responsible for return shipping costs.

Shipping fees are non-refundable. We recommend using a trackable shipping service or shipping insurance for added peace of mind.

What if my item arrives damaged?
Please contact us within 48 hours of delivery with photos so we can assist.

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Final Sale Disclaimer

All sale items are final sale.
Discounted items, promotional purchases, and items marked “Final Sale” are not eligible for return, refund, or exchange.